Privacy Policy

Last updated: 18 February 2026

Introduction

Ballet.ie is operated by S5 Ltd, a company registered in England and Wales under company number 16842049, with its registered office at 20 Wenlock Road, London, N1 7GU ("we", "our", or "us").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ballet.ie or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

When you use our contact form, register a listing, or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Any information you choose to provide in messages or forms

Payment Information

When you purchase a paid service (such as an Enhanced Profile or Featured Placement), your payment is processed securely by Stripe. We do not store your card number, expiry date, or CVV on our servers. Stripe may collect and store payment information in accordance with their own privacy policy, available at stripe.com/privacy.

Charges will appear on your statement as Ballet.ie.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect in the following ways:

  • To respond to your inquiries and provide customer support
  • To process payments and manage your account or listing
  • To send you information you have requested
  • To improve our website and services
  • To monitor and analyse usage and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Stripe

We use Stripe to process payments for paid services. Stripe acts as a data processor on our behalf and is subject to its own privacy policy at stripe.com/privacy. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry.

Google AdSense

We may use Google AdSense to display advertisements on our website. Google uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalised advertising by visiting Google Ads Settings.

Analytics

We may use third-party analytics services to monitor and analyse web traffic. These services may use cookies to help analyse how users use the site.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event of a security breach, we will notify affected users in accordance with applicable law.

Your Data Protection Rights

As S5 Ltd is a UK-registered company, we process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Where we process personal data of individuals in the European Economic Area (EEA), we also comply with EU GDPR obligations.

You have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

If you are in the UK, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. If you are in the EEA, you may contact your local data protection authority.

Children's Privacy

Our website is intended for a general audience and is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: